I believe all relationships are trust relationships, such as employer/employee, parent/child, husband/wife, student/teacher, buyer/seller, and customer/salesperson. How can we have trust without integrity? Crisis in trust really means crisis in truth. Trust results from being trustworthy. What are the factors that build trust?
- Reliability – gives predictability and comes from commitment
- Consistency – builds confidence
- Respect – to self and others gives dignity and shows a caring attitude
- Fairness – appeals to justice and integrity
- Openness – shows two-way traffic
- Congruence – action and words harmonize. If a person says one thing and behaves differently, how can you trust that person?
- Competence – comes when a person has the ability and the attitude to serve
- Integrity – the key ingredient to trust
- Acceptance – in spite of our effort to improve we need to accept each other with our pluses and minuses
- Character – a person may have all the competence but if he lacks character he can’t be trusted
Trust is a greater compliment than love. There are some people we love but we can’t trust them. Relationships are like bank accounts: The more we deposit the greater they become, therefore, the more we can draw from them. However, if you try to draw without depositing, it leads to disappointment. Many times we feel we are overdrawn but in reality we may be under-deposited.
Below are some of the consequences of poor relationships and the lack of trust:
- Stress
- Lack of communication
- Irritation
- Close-mindedness
- No team spirit
- Lack of credibility
- Poor self-esteem
- Suspicion
- Loss of productivity
- Isolation
- Poor health
- Distrust
- Anger
- Prejudice
- Breakdown of morale
- Uncooperative behavior
- Conflict
- Frustration
- Unhappiness
MY JOURNEY
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